ROBE PERSONALISATION PREVIEW
ROBE PERSONALISATION PREVIEW

ROBE PERSONALISATION PREVIEW

Regular price $0.00
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PLEASE NOTE THIS ITEM IS NOT FOR SALE, AND FOR DEMONSATRATION PURPOSES ONLY.

How to personalise your robe

Step 1 - Enter the name or title to the front or back of robe section

Step 2 - Select your thread colour

Step 3 - Select your preferred font choice

Production/Dispatch Times

  • Embroidered, personalised items 5-7 business days
  • Non embroidered 1-2 business days

Shipping Within Australia

  • Under $100 - $9.95
  • Over $1-0 - Free
  • Express shipping available in the checkout

Shipping International

  • Flat rate shipping - $25
  • FREE international over $200
  • ACCC Principles: We follow ACCC guidelines.
  • Return Window: Request returns within 14 days of delivery. After 14 days, all sales are final.

Non-Returnable Items:

  • Personalised items (embroidered pyjamas, robes, bags, gifts, earrings).
  • Final sale items.
  • Faulty items disclosed in the description.
  • Late orders for personalised or made-to-order items.

Cancellations:

  • 10% processing fee.

Colour Differences:

  • Order all items together to avoid shade differences.

Change of Mind:

  • Full-priced items: 100% store credit or refund with 10% fee.
  • Sale/discounted items/items purchased with a discount code: Store credit only.
  • Multiway infinity dresses: No refunds (colour swatches and try-before-you-buy available).

Return Process:

Sale Period Terms:

  • Store credit difference for orders placed 24 hours before and after a sale.

Faulty Items:

  • Email us with a photo of your invoice and item.

By purchasing, you agree to our returns policy. Full Policy

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Real Reviews

Really happy with the entire service. When I did my order after I placed it I realised i made a mistake on one of the robes. I made contact straight away to correct this and was advised it would be fixed up. The robes were delivered however one size was wrong still. I made contact and they were fantastic in sending me out a replacement as well as a satchel to send the incorrect robe back. Extremely happy with their service and response time. Thank you

Sarah M.

I was in a panic because I needed a robe for my wedding getting ready pictures within a week as I had problems with a previous company not sending my purchase on time, I payed for quick delivery and had it shipped within a few days, the quality was great and just what I waned, thankyou!!!

Kristie

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