Multiway Infinity Dress in Burgundy

 Under $120 - $9.95

    Over $120 - Free

 International - $25, NZ Free over $200

Non embroidered 1-2 business day dispatch
Embroidered, personalised gifts 3-5 business day dispatch
Express shipping available in the checkout

All orders are shipped via Australia Post or StarTrack Express 

Our returns policy follow the principles of the ACCC

All items eligible for returns must be requested within 14 days of delivery of your order. After 14 days all sales are final.

Items not eligible for returns/refunds or exchange:

• Personalised items: embroidered pyjamas, robes, bags, personalised gifts, bags or earrings. 

• Items marked as final sale.

• The product had a fault that you knew about before you bought it. This includes instances where the fault was listed in the description. 

• Your order arrived late and your items fall under the categories of personalised or made to order.

• Cancellations - all order cancellations will incur at 10% processing.

• You placed a subsequent order and there is a notable shade difference. We encourage our customers to order all garments at the same time, to avoid slight shade differences in fabric batches.

CHANGE OF MIND

Change of mind items must meet the returns criteria outlined above, postage for change of minds returns is at the customer's expense.

Change of mind for store credit - receive 100% store credit.

Change of mind for refund will incur a 10% processing fee.

Multiway infinity dresses are not eligible for change of mind refunds as we offer colour swatches and a try before you buy service.

Paid postage is not refundable.

Return postage is the responsibility of the customer.

Please email us hello@bridetribes.com.au to initiate your return.

All items must be returned in their original condition and packaging, neatly folded and unworn with original tags attached. If your return does not meet this criteria it will not be accepted.

Once your items are returned and inspected our customer care team will email you to notify you that we have received your return items and also notify you of the approval or rejection of your refund.

Refunds will only be returned to the original payment method.

Sale Items

All orders placed during sale periods, ( ie Black Friday, Boxing Day, Spend and Save, Birthday sale) are only eligible for store credit. Please note this excludes Personalised items: embroidered pyjamas, robes, bags, personalised gifts, bags or earrings which are not eligible or returns, exchange or refund.

TERMS AND CONDITIONS DURING SALE PERIODS

We understand that purchasing items just before or just after a sale is disappointing. Bride Tribe will honour on sale prices in the form of store credit only for orders place 24hrs before and 24hrs after a sale only. 

Faulty Items

Please email our customer care team at hello@bridetribes.com.au to discuss your concerns. We greatly appreciate it if you could also send through a photo of your invoice and item.

By purchasing from Bride Tribe you are agreeing to our Returns Policy.

• What is an infinity dress?
• An infinity dress is a versatile and convertible dress that can be styled in numerous ways. It's a perfect choice for bridesmaids, as it allows each member to wear the dress in a style that suits them.
• How many ways can the infinity dress be worn?
• Our infinity dress can be styled in over 99 different ways, allowing each wearer to create a unique look that complements their body shape and personal style.
• What sizes are available for the infinity dress?
• We offer inclusive sizing to ensure that every member of the bridal party can find the perfect fit. Our sizes typically range from 6-26AU.
• What colours are available for the infinity dress?
• Our infinity dresses come in a wide range of colours to match your wedding theme. Whether you prefer classic neutrals or vibrant hues, we have options to suit every taste.
• How do I care for my infinity dress?
• The infinity dress is typically made from spandex/polyester blend. We hanging your dresses after your parcel has arrived and recommend gentle cool wash, hang dry and warm steam iron to ensure longevity and maintain its quality.
• Do you offer bulk discounts for bridal parties?
• Yes, we provide special discounts for bulk orders. We often have discount code on our website.
• What is the shipping time for the infinity dress?
• Shipping times may vary based on your location. We strive to process orders promptly, and you can choose different shipping options at checkout for faster delivery if needed.
• Can I return or exchange my infinity dress?
• We have a return and exchange policy outlined in our terms and conditions. Please review it on our website or contact our customer service for assistance.
• Are there any styling tutorials for the infinity dress?
• Yes, we provide tutorials on our website and social media platforms to help you master different styling options for the infinity dress. You will also receive a free style guide with your order.

Is the infinity dress suitable for pregnant bridesmaids?

• Yes, our infinity dress is designed to accommodate various body shapes, including pregnant bridesmaids. The adjustable and flexible nature of the dress allows for comfortable wear during different stages of pregnancy.

We do not accept returns for change of mind for our infinity dresses as we provide

• Colour sample swatches here
• Try before you buy here.
• You can also email us hello@bridetribes.com.au and our customer care are more than happy to help with any questions you may have

We are happy to exchange or offer 100%  store credit for dresses within 14 days of delivery and all dresses must be returned back to our warehouse within 21 days from dispatch, all swing tags must be attached, dresses neatly folded in the original packaging, free from scent, makeup or stains. 

We encourage our customers to purchase all their bridal party dresses in the same transaction to avoid slight shade differences that may occur with different batches of dresses