REFUNDS AND EXCHANGES

Our refund policy in accordance with the ACCC

 

REFUNDS/EXCHANGE

A refund will only be issued if your item is faulty or incorrect.

We do not provide refunds or exchange for the following

• You just changed your mind
• Your items are personalised.
• You found the product cheaper at another store
• You don't like it
• You bought the wrong size or colour. We have the robe colours and sizes charts on each product
• The product has a fault that you knew about before you bought it. This includes instances where the fault was listed in the description.
• It is more than 14 days since your purchase was delivered
• We are happy to exchange unopened, unwrapped robes, postage will be at the buyers expense. 
• A 20% surcharge will be incurred for all plain robes that are returned removed from their original packaging

By Purchasing from Bride Tribe you are agreeing to our Returns Policy

 

https://cdn.shopify.com/s/files/1/0118/8049/7210/files/ReturnExchange.png?v=1625641243