Our refund policy in accordance with the ACCC



A refund will only be issued if your item is faulty or incorrect.

We do not provide refunds or exchange for the following

  • You just changed your mind
  • Your items are personalised.
  • You found the product cheaper at another store
  • You don't like it
  • You bought the wrong size or colour. We have the robe colours and sizes charts on each product
  • The product has a fault that you knew about before you bought it. This includes instances where the fault was listed in the description.
  • It is more than 14 days since your purchase was delivered
  • We are happy to exchange unopened, unwrapped robes, postage will be at the buyers expense. 
  • A 20% surcharge will be incurred for all plain robes that are returned removed from their original packaging

By Purchasing from Bride Tribe you are agreeing to our Returns Policy