Most Asked Questions
Can I personalise my Christmas items?
Our Christmas collection is not customisable. Each piece is designed and printed in-house as part of a limited edition range.
When will my order be shipped?
Updated Post-Sale Timeframes 02/12/25
We are now out of our sale period, but still working through a small backlog. Current dispatch times are:
Personalised Orders: 3–4 business days
Non-Personalised Orders: 3–4 business days
Loungewear Orders: 5 business days
Shipping Costs
Flat Rate: $9.95
Express: $15.95 (normal processing times still apply)
Priority Express: $25 - 2 business day dispatch; (not available on loungewear)
International: Rates displayed at checkout
Can I return or exchange my Christmas order?
As all Christmas items are made to order, we’re unable to accept returns or exchanges for change of mind or sizing.
Who makes your Christmas collection?
Every item is designed with love in Australia by our all-female team in Geelong. Each order is packed and shipped from our local studio.
Can I send this item as a gift?
Yes, absolutely! You can enter an alternative shipping address at checkout and leave us a note with your gifting requirements. We’ll take care of the rest to make sure your gift arrives just right.
Is this a good Christmas gift for a bride?
Yes! This range was designed as the perfect Christmas gift for brides — a thoughtful keepsake to celebrate love, new beginnings, and the magic of the season.